Is your capo's rubber sleeve showing signs of wear?
You don't throw away a Mercedes when the tires wear out. Replacement
sleeves are available at many music stores, or you can get them directly
from us. They're easy to replace, and cost a dollar apiece at our online store.
Have you lost or worn out the Delrin (plastic) Cap?
That cone-shaped plastic thing on the end of the screw — we
call it a Delrin Cap — is bonded to the screw with
cyanoacrylate. It is a very good bond, but occasionally one can come
loose and get lost. On instruments with thicker necks,
the capo might still work if you tighten the screw further in. On thinner-necked
instruments, it won't work at all.
Like sleeves, Delrin Caps are easy to replace and cost a dollar apiece at our online store.
Is the rubber pad coming loose?
The pad is what we call the part of the capo that goes against
the back of the neck (not to be confused with the sleeve,
that pushes down the strings). The rubber-to-metal bond that we get
on the pad is phenomenally good, and they very seldom come
loose. But we didn't say never.
If one end of it is loose, but the other is still bonded to the capo,
you might want to try fixing it yourself. Lift up the loose end, and
insert one drop of cyanoacrylate (super
glue, or krazy glue). Apply moderate finger pressure to the pad for
about ten seconds.
If the pad has come entirely off, and you still have it, you're welcome
to try to glue it back on yourself. You can download
the same instructions (pdf, 148 kb) we send out with a replacement
Or we can send you a replacement pad, along with the instructions.
You'll need that tube of cyanoacrylate (super glue, or krazy glue).
Getting a good bond is kind of tricky, and we've had a lot of practice,
so best of all would probably be to send us the capo. We'll put on
a new pad, no charge, and send it back to you. For that, we ask you
to download and print our repair
form, and enclose it with your capo.
Have the parts of the capo become wobbly or loose, so that
the capo doesn't work right?
What are you doing to that poor capo, you brute? Maybe it's your
fault, ...well, maybe not. But we'll fix it anyway. Send
it to us. We'll tighten up the rivets, and clean it up for you
if you want us to.
Is a rivet or screw broken or bent?
In about 1983-4 (or so) we changed from a #8 screw to a #10 (thicker)
screw, and since then, we've not seen one break. If you have one of
those old-timers, and the screw broke, we can either replace it with
another #8, or we can refit it with a #10. Your choice. Do you have
a greater sense of history or practicality?
Some time in the early 80s we switched from brass rivets to steel
rivets. These almost never bend or break. Almost. What? Yours did?
it to us and let us fix it.
Did you get the wrong model or style?
Boy, are you dumb. NO, just kidding! It can happen. If you bought
your capo within the past 30 days, and discovered that you got the
wrong one, for whatever reason, we'll trade you for the right one.
Here's some more information about just
what models and styles are available.
our exchange form and print it. Fill it out, and send it to us
along with your present capo and a one dollar bill to cover return
postage. We'll send you the right capo.
Do you have a capo problem we didn't cover here? Email